Contact Us

Contact Us

We're here to help — whether you're considering a subscription, currently a member, or following up on an order.

Customer Support

  • Email: support@chromium.com
  • Phone: (817) 421-3388
  • Hours: Monday–Friday, 9:00 AM – 6:00 PM Central Time
  • Response time: We respond to most email inquiries within one (1) business day

Mailing Address

Chromium / InfynitEdge

1241 E State Hwy 114, Suite 140

Southlake, TX 76092

For Specific Requests

  • Subscription help (cancel, swap, billing): support@chromium.com — subject "Subscription"
  • Warranty / defect claims: support@chromium.com — subject "Warranty"
  • Privacy / data requests: support@chromium.com — subject "Privacy Request"
  • Press / media: press@chromium.com
  • Wholesale or salon partnerships: partnerships@chromium.com

Connect With Us

Follow @InfynitEdge on Instagram and TikTok for behind-the-scenes content, stylist features, and program updates.

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